If you have any questions or queries about the survey::

• Please look at the Frequently Asked Questions (FAQs) page on this website, the answer to your question could be included there.
  
  
• You can email the survey team at Ipsos MORI on NSTSO@ipsos-mori.com. In order to help us to answer your question, it would be useful if you included either your on-line survey password (on the first letter that was sent to you) or the questionnaire ID number (which is the 7 digit number contained in the second box from the left on the bottom of the front page of your questionnaire).
  
  
• You can telephone the NSTSO helpline on 0808 238 5464. In any message you leave it would be useful to include either your on-line survey password (on the first letter that was sent to you) or the questionnaire ID number (which is the 7 digit number contained in the second box from the left on the bottom of the front page of your questionnaire). Also please clearly state your name, and full postal address if you require a replacement questionnaire to be sent to you.
  
  
• If you wish to return your completed questionnaire and do not have your pre-paid envelope, please return it to:
  
  National Survey of Third Sector Organisations J33539
  Ipsos MORI
  Research Services House
  Elmgrove Road
  Harrow
  Middlesex
  HA1 2BR